Trusted by 1,000+ businesses

Better care.
Delivered together.

When services need reliable support at short notice, and carers are looking for meaningful, flexible opportunities – we bring the right people together.

Fully trained. Fully prepared. Ready to step in.

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You Ask. We Match. They Deliver.

At Hippo, we believe healthcare works best when everyone plays their part. No service can run on its own, no shift succeeds without preparation, and no team performs well without the right support. Even the strongest teams need backup from time to time, and that’s where we come in…

You ask

Share the details of your shift and your service.

We match

Our team personally handpicks fully trained and vetted staff, ready to go.

They deliver

Skilled, reliable professionals who turn up ready to make a difference.

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Dementia Care
Complex Care
PBS
Dementia Care
Complex Care
PBS
Residential Care
Care Homes
Assisted Living
Residential Care
Care Homes
Assisted Living

Where we provide staff for.

From care homes to assisted living services, we support a wide range of healthcare settings. Our carers don’t just cover shifts – they support teams, protect standards and help you continue delivering the very best care, no exceptions.

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Current open vacancies

Looking for flexible healthcare work with the backing of a team that invests in you? At Hippo, training isn’t an afterthought; it’s built in. Because we believe when you’re properly supported and properly prepared, you can do your best work, and that benefits everyone.

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Learn more about the roles we fill.

Practical insights on the care we specialise in – from complex care needs to dementia and nursing support.

Get to know us

If we’re asking you to trust us, it’s only fair you know who you’re dealing with.

Meet the team

I can’t recommend the Hippo team enough. They offer an excellent bespoke service to my care setting providing quality staffing solutions. Their flexibility availability communication and commitment to our staffing needs is faultless. 

I can rely on Hippo their experienced proactive staff give me piece of mind. On occasions when I have needed specialised care staff, they have been able to provide the setting with appropriately trained staff. My service users have stated how professional and friendly all the staff have been. Hippo have ensured we can maintain safe staffing levels in the setting with the correct skillset needed on shift. If you need staffing solutions quickly, they are accessible and support effectively in a timely way.'

I just wanted to reach out to say thank you for all the support you have given us in recruiting for our home. This started with the quality of CVs you have sent us which has been in line with our requests and the quality of candidates has stood out against the rest and helped us to recruit a strong team, to meet the needs of our children and supply high level care, this has been very impressive.

In the current recruitment market, it is very saturated with people willing to help, and there are some amazing recruiters out there but there’s a lot that are not always able to meet our needs or requirements, so it has been refreshing to work alongside someone who understands top level care and listens to us to understand the needs of our service.

Got questions?We've got answers

Got a question? You’ll probably find the answer here. Don’t worry, we keep it simple and easy to understand.

We’re an independent healthcare staffing agency built on relationships, not volume.

You won’t be passed around departments or left waiting for callbacks. You’ll deal directly with a team that understands your service, your standards and your pressures.

Most importantly, we don’t just send people to fill gaps. Every member of our team is trained and competency-checked in-house before they step into your service. That means when we send someone, we know they’re ready, because we’ve prepared them ourselves.

We provide fully compliant:

  • Healthcare Assistants
  • Support Workers
  • Complex Care Support Workers
  • 1:1 Support Staff

We support residential care homes, nursing homes, supported living services and specialist care environments.

If you’re delivering care, we’re here to support your team.

Yes, and we take that seriously.

All staff undergo:

  • Enhanced DBS checks
  • Right to Work verification
  • Verified employment references
  • Mandatory training aligned with CQC standards
  • In-house competency assessments

Because preparation protects care. We maintain high standards so you can feel confident in the people stepping into your service.

Absolutely.

We operate 24/7 and regularly support services with:

  • Short-notice shifts
  • Sickness cover
  • Emergency staffing gaps

Our fulfilment team works from early morning until late evening to respond quickly and efficiently. When things change unexpectedly, we move fast, so your service can continue running safely.

Yes. Wherever possible, we prioritise continuity.

We understand how important familiar faces are for residents and service users. We work hard to build consistent staffing partnerships, so temporary support still feels like part of your team.

Our rates vary depending on the service and the level of training required.

We can accommodate specialist requirements such as:

  • Buccal Midazolam
  • Bespoke dementia training
  • Positive Behaviour Support (PBS)
  • Other service-specific competencies

We aim to offer competitive, transparent rates and are always happy to work with providers to find solutions that fit within budgets.

All of our staff are paid in line with – or above – the National Minimum Wage.

We work in line with CQC requirements and the Care Certificate standards.

Our team completes a combination of online and practical training, including Moving and Handling and all mandatory care modules. In total, our training programme covers 27 courses, alongside in-house competency checks.

Because when someone arrives on shift, they shouldn’t need to “learn as they go” – they should already be prepared.

This is exactly what we’re here for.

Our dedicated fulfilment team works closely with our extensive pool of carers to secure cover quickly and efficiently.

We can also work proactively on a rota basis, planning ahead with your service to ensure shifts are booked in advance and pressure is reduced wherever possible.

Our transfer terms are outlined clearly within our Terms of Business.

We operate a fair policy based on 13 or 26 weeks of consistent work. If you’re interested in offering a permanent role, we’ll talk you through the process openly and transparently.

Contact us

Don’t hesitate to reach out; we’re only ever a phone call or message away.

Hippo Staffing Solutions was founded with a clear objective: to establish a staffing agency that delivers top-tier personnel to guarantee exceptional care for your residents.

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Contact Mike
RECRUITMENT MANAGER

Mike Swales

Mike is the one making sure we’re always bringing in the very best staff. With over three years in healthcare recruitment and 20+ compliance audits under his belt, he knows how to balance high standards with getting the job done. Confident, thorough and up for any challenge, Mike brings a steady presence to the team. Away from work, you’ll usually find him digging through record crates, behind a camera, or out on a run.

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Contact Chloe
Chief Quality Officer

Chloe Campion

Chloe is our healthcare pro. With years of hands-on experience in health and social care, Chloe specialises in everything from dementia and end-of-life support to medication and safety training. She’s a natural educator, passionate about giving people the tools and confidence to deliver top-quality care. She’s also just really lovely to talk to, no jargon, no nonsense, just real expertise.

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Contact Danielle
DIRECTOR

Danielle Clucas

Danielle is the calm in the chaos. With a strong background in account management, recruitment and staff matching, she’s the one making sure the right healthcare workers end up in the right places. Extremely organised and thoughtful, Danielle brings a level of care and attention to detail that keeps everything running smoothly. She genuinely loves helping people, and it shows.

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Contact Joe
Compliance Manager

Joe Clucas

Joe is all about the details, which is exactly what you want when it comes to compliance. With a sharp eye for auditing and a deep understanding of onboarding processes, Joe ensures that every placement is as safe and seamless as possible. He’s thorough, attentive and always focused on doing things the right way (even the boring bits).

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